How to Order and Ship


Ordering from Designer Ears/Lisadora is easy! When you see an item you want, simply click on the “Add to basket” button. Your shopping basket will be displayed with all of the items in it. Whenever you are ready to finalize your order, you may proceed to checkout. It only takes a minute and is completely secure!

Going Out of Business Sales Terms
Because we are retiring soon and closing our doors, as of March 19, 2019 All Sales Are Final/No Refunds can be issued and No Returns will be authorized.

Designer Ears/Lisadora is located in New Mexico, USA. By law we must charge all of our customers residing in New Mexico sales tax according to their address. Orders from all other states may or may not be taxed will not be taxed.

All credit card transactions are processed through our maximum safe and secure gateway. We gladly accept Visa, MasterCard, Discover, American Express, Diners Club and PayPal. Designer Ears/Lisadora LLC never sees your card number. To avoid problems with order processing, please ensure that the billing address you have listed on your Designer Ears/ Lisadora Order matches the billing address for the credit card you are using. Data mismatches are the #1 cause of credit card rejection.

Order Processing
Once you have completed the checkout process, you will receive an email confirmation with the complete order information. Though we try our best to keep our online boutique updated, at times certain designs will be unexpectedly popular and hence be back-ordered or delayed in shipment. We will let you know if any items you ordered will be delayed. Please look over your order to make sure all the information is correct and contact us within 24 hours if any changes need to be made.

As every design is individually handmade when it is ordered, please allow 3-10 business days before we can send your order to be shipped. On some occasions we may be able to ship immediately. Let us know what your shipping needs are and whether the item is a gift so we can include gift wrap and a ribbon. Once your jewelry order is complete and shipped, we will send a shipment confirmation email with a tracking number to track your package online.

Shipping and Delivery
While your earrings are hand made to order and can take 3-10 days to create, once they are ready, our standard US shipping method is US Postal Service, Priority Mail, Insured. Transit time ranges from 2-4 business days within the Continental USA. If you select 2nd Day Air or Overnight shipping, we use UPS. International shipping is by US Postal Service Int'l Express but you must be prepared for high postage rates, delays in the delivery country, and possible customs tariffs.